Please read Shipping policy carefully before placing your order. By using our shipping services, you agree to comply with the terms stated below.
SHIPMENT PROCESSING & DELIVERY TIME
All orders are typically processed within 1-2 business days. Orders will not be shipped or delivered during weekends or holidays. Shipment processing time does not count to the estimated delivery time.
Estimated delivery time
5 to 10 business days
Damages, Returns, Exchanges, and Refunds
If your order arrives damaged in any way, please contact us as soon as possible through the contact us page. Please include your order number, details of the damage, and a photo of the item’s condition. Allow us up to 48 hours to respond.
We address damages on a case-by-case basis and will do our best to work towards a satisfactory solution.
We accept returns up to 30 days after delivery if the item is unused and in its original condition. We will refund the full order amount minus the return shipping costs.
Our Returns, Exchanges, and Refunds policy page (click here) provides more detailed information about your options and the procedures for returning an order.
If you have any further questions or need assistance with our shipping policy, please contact our customer service. We are here to provide excellent support and ensure hassle-free shipping.
Thank you for choosing Topvira! Happy shopping!