At the moment, it is not possible to cancel or change your order because we prepare your order once you confirm it on the website.
If you change your mind, you can return your items once you have received your order. For more information, consult the Exchange and returns section.
I ordered multiple items but only part of my order arrived. Why?
We do our best to reduce costs on your end so you don’t have to pay high taxes on your items.
We have a large assortment of products and source them from all over the globe to get the best quality at the best price.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages with no additional shipping charges. You may receive multiple packages on different days. Please keep this in mind when receiving deliveries.
What is your return policy?
We firmly stand behind all of our products. Please find specific details in our Returns & Refund Policy.
How secure is my personal information?
Topvira adheres to highest industry standards to protect your personal information when you checkout and purchase from our online store.
Your credit card information is encrypted during transmission using secure socket layer (SSL) technology, which is widely used on the Internet for processing payments. Your credit card information is only used to complete the requested transaction and is not subsequently stored.